News

Digital Government

Today more than ever it is necessary to modify the behavior of our citizens and institutions around the world. The new normality based on social distancing makes governments and institutions provide remote services to your users.
This is how the Government of Chile, visionary in this new reality, through FOSIS, opted for our voice bot technology for the process of applying for subsidies without having to leave their homes.
If you want to know more about this solution and how it can impact your business, contact us.

Voice bot to take meter reading

- Voice bot solution applied to inbound operations since April 2020. It allows customers of the electricity distribution company to call and only with their voice can they deliver their consumption of the month to the virtual assistant.
- Decongests the attention of the human call operator.
- Savings of over 60% by automating this service.
- This virtual assistant can be used in outbound calls to request customers their consumption.
- It enables significant savings to be made by reducing meter reading management by contractors.
If you want to know more about this solution and how it can impact your business, contact us.

Reprogramming chatbot

- Automated solution for a repackage campaign operated by written bots.
- Contact the customer base, offer them the options you have for repaction and close individually with each of them.
- Solución Powered by IBM WATSON.
- Complete traceability of the campaign.
- Generate more than 50% savings when using this tool.
- Quick implementation, in 7 business days you can have it productive. No initial investment.
If you want to know more about this solution and how it can impact your business, contact us.