News

Voice bot to take meter reading

- Voice bot solution applied to inbound operations since April 2020. It allows customers of the electricity distribution company to call and only with their voice can they deliver their consumption of the month to the virtual assistant.
- Decongests the attention of the human call operator.
- Savings of over 60% by automating this service.
- This virtual assistant can be used in outbound calls to request customers their consumption.
- It enables significant savings to be made by reducing meter reading management by contractors.
If you want to know more about this solution and how it can impact your business, contact us.

Reprogramming chatbot

- Automated solution for a repackage campaign operated by written bots.
- Contact the customer base, offer them the options you have for repaction and close individually with each of them.
- Solución Powered by IBM WATSON.
- Complete traceability of the campaign.
- Generate more than 50% savings when using this tool.
- Quick implementation, in 7 business days you can have it productive. No initial investment.
If you want to know more about this solution and how it can impact your business, contact us.